FAQ



1. How does virtual interior design / e-decor work?

Virtual e-decor is a perfect option for people who want to take a “DIY” approach to interior design — but still secure expert insights into color palettes, furniture placement and accessorizing.

After our initial phone or Skype consultation, I’ll create a customized decor package with printable room sketches on a CD, as well as real fabric samples and paint swatches. I’ll also provide shopping and styling guidelines, so you can translate your virtual room into a physical space.

I love doing virtual interior design, because it allows me to work with clients from all over the world — not just in my adopted hometown, New York City.

Learn more about this service right here.


2. How will we get to know each other, if we never meet in person?

We’ll kick-off our design adventure over the phone, or via Skype. Asking questions is a big part of the design process, so every new client gets a little “virtual face-time.” I strive to make my clients feel comfortable and connected – even if they’re a thousand miles away!

After our initial conversation, I ask my clients to complete an extensive questionnaire and tearsheet, to dig deeply into their personal style, design goals and overall vision.

We also communicate via e-mail throughout the design process — I do my best to provide practical tips and plans, every step of the way!


3. How long will my design project take?

In-person & virtual interior design projects usually take 4-6 weeks, from start to finish.


4. Can we use some of my existing furniture?

Absolutely! There’s no need to start from scratch. I’ll never persuade you to part with a beloved family heirloom or signature item — we can find creative ways to place and present “must-keep” pieces.


5. Once I’ve received my virtual decor package, can I still ask you questions?

Definitely. I’m here to guide you through the entire design process. Your virtual design package includes 14 days of unlimited email communication, so you’ll have a chance to ask additional questions, as they arise.  In addition you will also have two 30 minute Skype conversation within the 14 days. 

6. What if I don’t like a particular element of my decor package?

I’m happy to select up to two additional design options, and update the package.

7. How do we get started?

Simple!

Send an e-mail to tse.christine@hotmail.com.

Let me know which of my three services  you’re interested in, and I’ll e-mail you an invoice and client questionnaire, along with instructions for submitting your room measurements & photos.

After you’ve paid your invoice, we’ll set up a phone or Skype consultation to chat about your personal style & design goals.

I can’t wait to make your home gorgeous, stylish – and happy!



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Thank you for reading Happy Lady Decorates. I would love to hear from you about your design dilemma's or any other design problems you might have, just shoot me an email or leave me a comment and I will be very Happy to help you out with it.
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